1. 60-day returns
You can return any item within 60 days of delivery for a full refund, as long as it is unused and in its original packaging. Bedding, towels and pillows must be unwashed with their packaging intact, for hygiene reasons.
2. Free returns and exchanges
Returns within the US are free. Start a return from your account (Support → Return or exchange) or email [email protected], and we'll send you a prepaid label. For a different size, color or finish, choose an exchange and we'll ship the new item as soon as your return is scanned by the carrier.
3. Refunds
Refunds are issued to your original payment method within 5–10 business days after the return arrives at our warehouse. Shipping is free, so there is no shipping fee to refund.
4. Broken, faulty or wrong items
If an item arrives broken, faulty or not as ordered, email us a photo within 14 days of delivery. We'll replace it or refund it in full, including shipping, and you won't need to send it back.
5. Room collections
Collections can be returned whole or piece by piece within 60 days; returned pieces are refunded at their share of the collection price.
6. Where returns go
World Suprime Returns, 123 Example Avenue, Suite 210, Columbus, OH 43215. Please use the prepaid label so your return can be tracked.
7. Unrecognized or duplicate charges
If you see a charge from "WORLDSUPRIME.COM" you don't recognize, contact us first at [email protected] or +1 (614) 000-0000 — we will investigate and refund any duplicate or unauthorized charge promptly.
8. Contact
Lask Ecom Promos Corporation
6308 King Ave, Apt C
Bell, CA 90201
United States
Email: [email protected]
Phone: +1 (614) 000-0000